FAQ

Account & Security Q: How do I reset my password? A: Click on "Forgot Password" on the login page and follow the steps to reset it. Q: Is my payment information secure? A: Yes, we use secure encryption and do not store payment details. Q: Can I delete my account? A: Yes, you can request account deletion by contacting customer support.

1.Browse our products and add items to your cart. 2.Click "Checkout" and enter your shipping details. 3.Select your payment method and complete the purchase. 4.You’ll receive a confirmation email with your order details.

No, but having an account lets you track orders, save addresses, and access special discounts.

Click on the "Sign Up" or "Register" button on our website, fill in your details, and follow the verification steps.

Yes, ZafranShop is a trusted and verified online shopping platform committed to providing quality products and excellent customer service.

No, only one promo code can be applied per order.

Yes! We frequently offer special discounts. Subscribe to our newsletter or follow us on social media for updates.

Our support team is available Monday to Saturday, 9 AM – 6 PM (Local Time).

You can reach us via email at support@zafranshop.com or through our live chat on the website.

Refunds are usually processed within 5-10 business days, depending on the payment method used.

Contact our customer support with your order details. Refunds are processed once we receive and inspect the returned item.

Yes, we accept returns within 7 days of delivery, provided the item is unused and in its original packaging.

Shipping costs vary based on your order size and location. You can see the shipping fee at checkout before confirming your order.

No, we ship to select only uae. Shipping fees and delivery times depend on your location.

Delivery times vary by location but typically range from 2-7 business days.

Log in to your account and go to the "Orders" section to track your order. You will also receive email updates.

We accept credit/debit cards, PayPal, bank transfers, and cash on delivery (where available).

While you can browse without an account, creating one allows you to track orders, save addresses, and enjoy faster checkout.

You can browse our website, add items to your cart, and proceed to checkout by following the on-screen instructions.

ZafranShop is an online store that offers a variety of high-quality products, including spices, groceries, household essentials, beauty products, and more. ZafranShop is an online store that offers a variety of high-quality products, including spices, groceries, and household essentials.